Legal · Cookies
Cookie Policy
This policy explains what cookies are, which categories of cookies Crest Fundgrove uses on this website, what each category does, how long cookies remain on your device, and how you can refuse or delete them at any time.
1. What cookies are
Cookies are small text files that a website places on your computer, tablet or phone when you visit it. They allow the site to recognise your device on later visits, keep you signed in, remember your settings and understand how the site is used.
Alongside cookies we may use similar technologies that work in a comparable way — for example browser local storage, session identifiers and pixel tags embedded in pages or emails. Everything written in this policy applies to those technologies as well.
- Session cookies are deleted automatically as soon as you close the browser.
- Persistent cookies stay on the device until they expire or until you delete them.
- First-party cookies are set by this website; third-party cookies are set by service providers whose tools we embed.
2. Categories of cookies we use
We group cookies into four categories. Only the first category is always active; the others depend on the choice you make in the cookie banner.
Category 01
Strictly necessary cookies
Required for the website to function. They keep your session active, balance server load, protect forms against automated abuse, remember which language version you opened and store the cookie preference you gave us. Without them pages and secure areas cannot be delivered correctly, so these cookies cannot be switched off from within the site.
Typical lifetime: from the current session up to roughly twelve months for the record of your consent choice.
Category 02
Preference (functionality) cookies
These remember choices you make so the site behaves the way you expect: display language and region, currency display, layout options, whether informational notices have already been dismissed, and details you have already typed into a multi-step form. If you refuse them the site still works, but you may need to repeat those choices on every visit.
Typical lifetime: from the current session up to about twelve months.
Category 03
Analytics (performance) cookies
These help us understand how visitors use the site: which pages are opened, how long a visit lasts, which route people take through the pages, and where errors or slow loading occur. The reporting we receive is aggregated and statistical — it is used to improve content and page speed, not to build a profile of you personally.
Typical lifetime: from the current session up to around twenty-four months, depending on the measurement tool.
Category 04
Marketing cookies
These measure the performance of our campaigns: they record that you arrived from a particular advertisement or partner link, limit how often the same message is shown to you, and attribute a completed registration to the correct campaign. They may also be used to show you relevant messages on other websites where our advertising appears.
Typical lifetime: usually up to about thirteen months, and often considerably shorter.
3. Third-party cookies
Some cookies are placed by external service providers whose tools we embed — for example web analytics, campaign measurement, content delivery and security screening. These providers set and read their own cookies under their own privacy and cookie policies, and we do not control the content or the lifetime of those files.
If you want to know exactly which providers are active at the time of your visit, or you would like a copy of the current cookie inventory, contact our support team and we will provide the information available to us.
4. Your consent and how to change it
When you first open the site a notice explains that cookies are used. Strictly necessary cookies are set immediately because the site cannot operate without them; optional categories are used on the basis of the choice you make. Your choice is stored so that we do not ask again on every page.
You may change your mind at any time. Clearing the cookies for this website in your browser removes the stored preference, and the notice will be shown again on your next visit so you can make a new choice.
5. How to refuse or delete cookies in your browser
Every modern browser lets you control cookies independently of any website. The exact wording differs between products, but the options are broadly the same:
- Open the browser menu, then Settings → Privacy, Privacy & security or Site settings.
- Choose to block all cookies, block only third-party cookies, or delete existing cookies for a specific site.
- Set the browser to clear cookies and site data automatically each time it is closed.
- Use a private or incognito window, which discards cookies when the window is closed.
- On phones and tablets, the same controls sit under the browser app settings; advertising identifiers are controlled in the device privacy settings.
Please note that blocking or deleting strictly necessary cookies will prevent parts of the site from working — you may be signed out repeatedly, forms may fail to submit, and settings will not be remembered. Refusing analytics or marketing cookies has no effect on the functionality available to you.
6. Automated browser signals
Some browsers can send a general "do not track" or privacy-control signal to every site you visit. Where such a signal is received and we are able to interpret it, we treat it as a refusal of the optional cookie categories described above.
7. Changes to this policy
We review this policy periodically and update it whenever the technologies used on the site change. The current version is always the one published on this page, and continued use of the site after an update means the revised policy applies to your visit.
Questions about cookies, or a request for the documents and records we hold about your cookie choices, should be sent to our support team through the contact section of the website or from within your account.